Wythenshawe Case Study 2024

wythenshawe-case-study
Customer story / Sodexo at Wythenshawe Hospital

463 domestic staff.Zero slips.

Following a WearerTech rollout, Wythenshawe Hospital reported no slip incidents among its domestic team in the first six months.

463 people / January–June 2024
Download the case study (PDF)
The setting

Sodexo provides domestic services at Wythenshawe Hospital. After a footwear pilot, the team rolled out WearerTech safety footwear to 463 domestic staff working across a demanding healthcare environment.

Sodexo domestic services colleague cleaning a door push plate at Wythenshawe Hospital in WearerTech footwear
Sodexo domestic services team, Wythenshawe Hospital
Before the rollout

The cost of standing still

For the team, footwear was not a minor purchasing decision. Slip incidents, musculoskeletal absences and replacement costs all made a practical case for change.

Slip incidents

Claims linked to slips exceeded £200,000 between 2019 and 2024, according to the case-study source.

Lost time

Musculoskeletal issues were contributing to time away from work, creating an operational pressure for the domestic team.

Replacement costs

The hospital needed a more cost-effective approach than footwear supplied in other departments.

What changed

From pilot to practical rollout

The approach was designed around implementation in a real working environment — not simply issuing a new pair of shoes.

01

Evaluate

A footwear pilot established the fit for the team and working environment.

02

Roll out

WearerTech was introduced across 463 members of the domestic team.

03

Embed

Account-management support helped the hospital make the transition and continue improving the programme.

Reported outcome / January–June 2024
100%

Reduction in slips

No slip incidents were reported in the first six months of implementation among the domestic team.

89%

Improvement in lost time

Compared with the previous 18-month monthly average.

50%

Lower replacement costs

Monthly footwear cost was reported to be lower than alternatives used in other departments.

“We considered whether getting staff to transition to a safety toe cap shoe was too big a transition… but we went for the whole hog, and it’s worked.”
Jay Power — Head of Soft Services, Wythenshawe Hospital
Why it worked

Built around the people wearing it

  • Implementation began with a pilot.
  • Leadership visibly supported the transition.
  • The programme combined safety footwear with ongoing account-management support.
  • Wearer acceptance helped the rollout become part of daily work.
Sodexo domestic services colleague restocking cleaning supplies at Wythenshawe Hospital in WearerTech footwear
Sodexo domestic services team, Wythenshawe Hospital

Footwear that supports the people keeping your site moving.

Talk to a footwear expert today
Customer outcomes are specific to the customer, site, wearer group and period shown. Results should not be interpreted as a guarantee of outcomes in other settings.
Customer story / Sodexo at Wythenshawe Hospital

463 domestic staff.Zero slips.

Following a WearerTech rollout, Wythenshawe Hospital reported no slip incidents among its domestic team in the first six months.

463 people / January–June 2024
The setting

Sodexo provides domestic services at Wythenshawe Hospital. After a footwear pilot, the team rolled out WearerTech safety footwear to 463 domestic staff working across a demanding healthcare environment.

Sodexo domestic services colleague cleaning a door push plate at Wythenshawe Hospital in WearerTech footwear
Sodexo domestic services team, Wythenshawe Hospital
Before the rollout

The cost of standing still

For the team, footwear was not a minor purchasing decision. Slip incidents, musculoskeletal absences and replacement costs all made a practical case for change.

Slip incidents

Claims linked to slips exceeded £200,000 between 2019 and 2024, according to the case-study source.

Lost time

Musculoskeletal issues were contributing to time away from work, creating an operational pressure for the domestic team.

Replacement costs

The hospital needed a more cost-effective approach than footwear supplied in other departments.

What changed

From pilot to practical rollout

The approach was designed around implementation in a real working environment — not simply issuing a new pair of shoes.

01

Evaluate

A footwear pilot established the fit for the team and working environment.

02

Roll out

WearerTech was introduced across 463 members of the domestic team.

03

Embed

Account-management support helped the hospital make the transition and continue improving the programme.

Reported outcome / January–June 2024
100%

Reduction in slips

No slip incidents were reported in the first six months of implementation among the domestic team.

89%

Improvement in lost time

Compared with the previous 18-month monthly average.

50%

Lower replacement costs

Monthly footwear cost was reported to be lower than alternatives used in other departments.

“We considered whether getting staff to transition to a safety toe cap shoe was too big a transition… but we went for the whole hog, and it’s worked.”
Jay Power — Head of Soft Services, Wythenshawe Hospital
Why it worked

Built around the people wearing it

  • Implementation began with a pilot.
  • Leadership visibly supported the transition.
  • The programme combined safety footwear with ongoing account-management support.
  • Wearer acceptance helped the rollout become part of daily work.
Sodexo domestic services colleague restocking cleaning supplies at Wythenshawe Hospital in WearerTech footwear
Sodexo domestic services team, Wythenshawe Hospital

Footwear that supports the people keeping your site moving.

Talk to a footwear expert today
Customer outcomes are specific to the customer, site, wearer group and period shown. Results should not be interpreted as a guarantee of outcomes in other settings.
Customer story / Sodexo at Wythenshawe Hospital

463 domestic staff.Zero slips.

Following a WearerTech rollout, Wythenshawe Hospital reported no slip incidents among its domestic team in the first six months.

463 people / January–June 2024
The setting

Sodexo provides domestic services at Wythenshawe Hospital. After a footwear pilot, the team rolled out WearerTech safety footwear to 463 domestic staff working across a demanding healthcare environment.

Sodexo domestic services colleague cleaning a door push plate at Wythenshawe Hospital in WearerTech footwear
Sodexo domestic services team, Wythenshawe Hospital
Before the rollout

The cost of standing still

For the team, footwear was not a minor purchasing decision. Slip incidents, musculoskeletal absences and replacement costs all made a practical case for change.

Slip incidents

Claims linked to slips exceeded £200,000 between 2019 and 2024, according to the case-study source.

Lost time

Musculoskeletal issues were contributing to time away from work, creating an operational pressure for the domestic team.

Replacement costs

The hospital needed a more cost-effective approach than footwear supplied in other departments.

What changed

From pilot to practical rollout

The approach was designed around implementation in a real working environment — not simply issuing a new pair of shoes.

01

Evaluate

A footwear pilot established the fit for the team and working environment.

02

Roll out

WearerTech was introduced across 463 members of the domestic team.

03

Embed

Account-management support helped the hospital make the transition and continue improving the programme.

Reported outcome / January–June 2024
100%

Reduction in slips

No slip incidents were reported in the first six months of implementation among the domestic team.

89%

Improvement in lost time

Compared with the previous 18-month monthly average.

50%

Lower replacement costs

Monthly footwear cost was reported to be lower than alternatives used in other departments.

“We considered whether getting staff to transition to a safety toe cap shoe was too big a transition… but we went for the whole hog, and it’s worked.”
Jay Power — Head of Soft Services, Wythenshawe Hospital
Why it worked

Built around the people wearing it

  • Implementation began with a pilot.
  • Leadership visibly supported the transition.
  • The programme combined safety footwear with ongoing account-management support.
  • Wearer acceptance helped the rollout become part of daily work.
Sodexo domestic services colleague restocking cleaning supplies at Wythenshawe Hospital in WearerTech footwear
Sodexo domestic services team, Wythenshawe Hospital

Footwear that supports the people keeping your site moving.

Talk to a footwear expert today
Customer outcomes are specific to the customer, site, wearer group and period shown. Results should not be interpreted as a guarantee of outcomes in other settings.
Customer story / Sodexo at Wythenshawe Hospital

463 domestic staff.Zero slips.

Following a WearerTech rollout, Wythenshawe Hospital reported no slip incidents among its domestic team in the first six months.

463 people / January–June 2024
The setting

Sodexo provides domestic services at Wythenshawe Hospital. After a footwear pilot, the team rolled out WearerTech safety footwear to 463 domestic staff working across a demanding healthcare environment.

Sodexo domestic services colleague cleaning a door push plate at Wythenshawe Hospital in WearerTech footwear
Sodexo domestic services team, Wythenshawe Hospital
Before the rollout

The cost of standing still

For the team, footwear was not a minor purchasing decision. Slip incidents, musculoskeletal absences and replacement costs all made a practical case for change.

Slip incidents

Claims linked to slips exceeded £200,000 between 2019 and 2024, according to the case-study source.

Lost time

Musculoskeletal issues were contributing to time away from work, creating an operational pressure for the domestic team.

Replacement costs

The hospital needed a more cost-effective approach than footwear supplied in other departments.

What changed

From pilot to practical rollout

The approach was designed around implementation in a real working environment — not simply issuing a new pair of shoes.

01

Evaluate

A footwear pilot established the fit for the team and working environment.

02

Roll out

WearerTech was introduced across 463 members of the domestic team.

03

Embed

Account-management support helped the hospital make the transition and continue improving the programme.

Reported outcome / January–June 2024
100%

Reduction in slips

No slip incidents were reported in the first six months of implementation among the domestic team.

89%

Improvement in lost time

Compared with the previous 18-month monthly average.

50%

Lower replacement costs

Monthly footwear cost was reported to be lower than alternatives used in other departments.

“We considered whether getting staff to transition to a safety toe cap shoe was too big a transition… but we went for the whole hog, and it’s worked.”
Jay Power — Head of Soft Services, Wythenshawe Hospital
Why it worked

Built around the people wearing it

  • Implementation began with a pilot.
  • Leadership visibly supported the transition.
  • The programme combined safety footwear with ongoing account-management support.
  • Wearer acceptance helped the rollout become part of daily work.
Sodexo domestic services colleague restocking cleaning supplies at Wythenshawe Hospital in WearerTech footwear
Sodexo domestic services team, Wythenshawe Hospital

Footwear that supports the people keeping your site moving.

Talk to a footwear expert today
Customer outcomes are specific to the customer, site, wearer group and period shown. Results should not be interpreted as a guarantee of outcomes in other settings.

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